Privacy Policy 77cuci – Our Commitment to Protecting the Personal Data of Malaysian Users

01 Information We Collect

77cuci collects several categories of information depending on how you interact with our platform. Generally, there are two types of data — what you provide directly, and what is collected automatically when you use our services.

Information You Provide Directly:

• Full name as stated in your official identification document.
• National identification number (MyKad) or passport number for the KYC process.
• An active Malaysian mobile phone number for verification purposes.
• A valid email address for account communications and notifications.
• Bank account and eWallet details for processing deposits and withdrawals.
• Residential address where required for compliance purposes.

Information Collected Automatically:

• IP address and device information (browser type, operating system, phone model).
• Activity log data including pages visited and session duration.
• Game and betting history within the platform.
• Cookie data to enhance user experience and session security.

Summary of Data Types and Purposes

02 Purpose of Data Collection and Use

77cuci uses your personal data solely for the following purposes and nothing beyond that:

• Account Operations: Create, manage, and verify your user account, including a secure login process.
• Transaction Processing: Process deposits and withdrawals accurately and securely into your Malaysian bank account.
• Identity Verification (KYC): Meet legal compliance requirements and ensure only verified account holders can carry out transactions.
• Platform Security: Detect and prevent unauthorized access, fraud, money laundering, and other illegal activities.
• Customer Support: Respond to inquiries and resolve issues you report to our support team.
• Legal Compliance: Comply with reporting requirements under applicable Malaysian laws.
• Service Improvement: Analyze usage patterns in aggregate to improve the overall user experience (anonymized data).
• Important Communications: Send security notifications, account updates, and important service information.

03 How We Protect Your Data

Data protection is not just an add-on feature at 77cuci — it is the foundation of our entire technical infrastructure. Below are the security layers we employ:

• 256-bit SSL Encryption: All data communications are protected by bank-level encryption. This means information sent between your browser or app and our servers cannot be read even if intercepted.
• Secure Servers: Data is stored in data centres with multi-layered physical and digital protection and strict access controls.
• 24/7 Monitoring: Our systems are continuously monitored to detect any unusual activity or suspicious access attempts.
• Internal Access Controls: Only authorised personnel may access user data, and only for the purposes required.
• Two-Factor Authentication (2FA): You are encouraged to enable 2FA for an added layer of security on your account.
• Regular Security Audits: Our platform undergoes regular penetration testing and security audits by independent third parties.

04 Third-Party Data Sharing

77cuci does not share your personal data with external parties except in the following limited circumstances:

• Payment Providers: Required transaction information is shared with payment gateways (DuitNow, FPX, eWallet) to process your deposits and withdrawals.
• Technical Service Providers: Infrastructure and cloud computing providers that help operate the platform are bound by strict confidentiality agreements.
• Legal Requirements: Data may be disclosed to Malaysian authorities (police, MACC, Bank Negara Malaysia) when required by court order or applicable law.
• Fraud Prevention: In cases of suspected fraud or money laundering, relevant information may be shared with the appropriate enforcement agencies.

In all legitimate data sharing cases, we ensure that the receiving parties are bound by confidentiality obligations equivalent to or stricter than our own standards.

05 Cookies and Tracking Technologies

Website and app 77cuci uses cookies and similar tracking technologies to enhance user experience and session security. Below are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as maintaining your login session and ensuring session security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collect information on how users interact with our platform in aggregate and anonymously to help us improve our services.
• Functional Cookies: Save your preferences such as language, region, and display settings so you do not need to reconfigure them every time you log in.

You can manage your cookie settings through your browser. However, disabling certain cookies may affect the functionality and user experience of the platform. 77cuci.

06 Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 and our internal commitments 77cuci, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct any inaccurate or outdated information in your records.
• Right to Erasure: Request the deletion of your personal data, subject to legal retention requirements.
• Right to Object: Object to the processing of your data for specific purposes such as marketing communications.
• Right to Data Portability: Receive your data in a machine-readable format for transfer to another provider.
• Right to Withdraw Consent: Withdraw consent for data processing in cases where consent is the basis for processing.

To submit any privacy rights request, please contact our customer support team 77cuci through the available channels within the platform. We will process your request within 30 business days.

07 Data Storage and Deletion

77cuci retains your personal data for as long as your account is active and for the required period after account closure in accordance with Malaysian legal requirements.

• Active Account Data: Retained for as long as your account is active and for ongoing service support.
• Financial Transaction Records: Retained for a minimum of 7 years after the transaction, as required by Malaysia's Income Tax Act and financial regulations.
• KYC Records: Retained for a minimum of 5 years after the business relationship ends, in accordance with anti-money laundering standards.
• Security Logs: Retained for 12 months for investigation purposes in the event of a security incident.

Once the mandatory retention period expires, your data will be securely deleted or anonymised using methods that ensure it can no longer be linked back to you.

08 Privacy Policy Updates and Amendments

77cuci reserves the right to update or amend this Privacy Policy at any time to reflect changes in law, technology, or our business practices. Any changes made will be published on this page along with the latest update date.

For material and significant changes, we will notify users via an in-platform notice or by email to their registered address. Continued use of the platform 77cuci after changes are published is considered acceptance of the updated policy.

We encourage you to review this page regularly to stay informed about how we manage your personal data. If you have any questions or concerns about this Privacy Policy, please contact our support team.